What We Gather and Why
When you open an account, we collect your phone number, email and the payment method you choose. We process bKash, Nagad and Rocket transactions through local payment gateways, and those rails pass us only the confirmation codes we need to credit your account. We log your
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device type and IP address to protect against unauthorised access. When you place a bet or spin a slot, we record the game session so we can verify payouts and resolve disputes. We keep chat transcripts when you reach our support team, and we store withdrawal
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requests alongside your chosen payout method. We do not collect more than we need to operate your account, settle your bets and comply with financial record-keeping under Bangladesh law. Access and eligibility depend on your local law and the regions we are authorised to serve. We
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do not sell your data to third parties. We share transaction details only with the payment processor handling your deposit or withdrawal, and we pass game-session logs to our studio partners when a technical fault needs investigation. All data transfers stay within our platform infrastructure or
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move to verified service providers under contract. We retain account records for the period required by Bangladesh financial regulations, then anonymise or delete them. You can request a copy of your data, ask us to correct an error, or close your account and request deletion by
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contacting our support channels listed below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.